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Enabling Cookies
Cookies are small amounts of information placed on your computer that identifies your computer to a particular website. In the case of the HeroClub, we use cookies to make sure that you are a Club member and logged in.

We respect your privacy:
We do not use or sell ANY user information, period. The only information that we may gather is generic tracking information about site use, but not about specific users.

How to enable cookies:
Select the instructions that match your computer and web browser. When you have enabled cookies, return to the login page. If you use the brower's "Back" button, you must also "Refresh" the login page for the changes to take effect.

Questions or Problems?
Email us at service@heroarts.com.

PC:

  • Internet Explorer 6.x
  • Internet Explorer 5.x
  • Internet Explorer 4.x
  • Netscape 6.x
  • Netscape 4.x
  • AOL

    Macintosh:

  • Internet Explorer 5.x for OS X
  • Internet Explorer 5.x for Macintosh
  • Internet Explorer 4.x for Macintosh
  • Netscape Communicator 6.x for OS X
  • Netscape Communicator 4.x for Macintosh
  • AOL for Macintosh

    WebTV Users:
    We have been in contact with Microsoft regarding a variety of problems. Unfortunately, there seems to be an ongoing issue with how WebTV/MSNTV handles cookies, which they are currently working on. Cookies are supposed to be supported, but you do not have the capability to enable or disable, thus no instructions.

    There is little we can do on this end. You should make sure you have the most recent software, and contact WebTV directly for additional assistance.


    Internet Explorer 6.x

    1. Click on Tools in the menu bar
    2. Under Tools, select Internet Options
    3. In Internet Options, click on the Privacy tab.
    4. Under Settings, move the slider to Medium for the Internet  zone.
    5. Click on the Advanced button to ensure that Override automatic cookie handling is not checked. If you wish to override the default setting, make sure that you select Always allow session cookies.
    6. Click OK.

    Internet Explorer 5.x

    1. Select "Tools | Internet Options..." from the main menu
    2. Click the "Security" tab
    3. Select "Internet"
    4. Click the "Custom Level..." button
    5. Scroll down to the "Cookies" section
    6. To enable: Set "Allow per-session cookies" to "Enable"
    7. Click "OK"

    Internet Explorer 4.x

    1. Select "View | Internet Options..." from the main menu
    2. Change to the "Security" tab
    3. Select "Custom" and click "Settings..."
    4. Scroll down to the "Security" section
    5. To enable: Select "Always accept cookies"
    6. Click "OK"

    Netscape 6.x

    1. Click on Edit in the menu bar
    2. Under Edit, select Preferences
    3. Double-click on Privacy & Security
    4. Click on Cookies
    5. In the Cookies section of the dialogue box, select Accept all cookies

    Netscape Communicator 4.x

    1. Select "Edit | Preferences..." from the main menu
    2. In the Category box (left hand window) select "Advanced"
    3. To enable: Select "Accept all cookies" or "Accept only cookies that get sent back to the originating server"
    4. Click "OK"

    AOL Users

    1. Select "My AOL | Preferences..." from the main menu
    2. Select "WWW" button
    3. Change to the "Security" tab
    4. Select "Internet"
    5. Select "Custom Level... " button
    6. Scroll down to the "Cookies" section
    7. To enable: Select "Always accept cookies"
    8. Click "OK"


    Macintosh:

    Internet Explorer 5.x for OS X

    1. Open Internet Explorer
    2. From the Explorer menu at the top of the screen select Preferences...
    3. In the lefthand box of the Prefence window select Cookies under the Receiving Files heading
    4. To Enable: Choose either "Never ask", "Ask for each site", or "Ask for each cookie" from the drop-down list
    5. Click OK

    Internet Explorer 5.x for Macintosh

    1. Choose "Edit | Preferences..." from the main menu
    2. In the Category box (on the left) select "Cookies" under the "Receiving Files" heading
    3. To Enable: Choose either "Never ask", "Ask for each site", or "Ask for each cookie" from the drop-down list
    4. Click "OK"

    Internet Explorer 4.x for Macintosh

    1. Choose "Edit | Preferences..." from the main menu
    2. In the Category box (left-hand window) select "Advanced"
    3. To Enable: Choose either "Never ask" or "Accept all cookies that get sent back to the originating server" from the drop-down list.
    4. Click "OK"

    Netscape 6.x for OS X

    1. Open Netscape 6.x for OS X
    2. Select Preferences... from the Edit menu (at the top of the screen)
    3. In the lefthand box, click the arrow next to Privacy and Security to open the list.
    4. Select Privacy and Security in the Cookies list.
    5. Select Enable all cookies or Disable cookies.
    6. Click the OK button to save your change.

    Netscape Communicator 4.x for Macintosh

    1. Select "Edit | Preferences..." from the main menu
    2. In the Category box (left-hand window) select "Advanced"
    3. To enable: Select "Accept all cookies" or "Accept only cookies that get sent back to the originating server"
    4. Click "OK"

    AOL for Macintosh

    1. Go to "My AOL | Preferences" from the main menu
    2. In the left window, click on "WWW"
    3. Click on the "Advanced Settings..." button
    4. In the left-hand window, click on "Cookies" under the "Receiving Files"
    5. To Enable: Choose either "Never ask", "Ask for each site", or "Ask for each cookie" from the drop-down list