FAQs

Q. How did Hero Arts get its name?
A. We've created a page to explain that.

Q. Where Can I Purchase Hero Arts Products?
A. Hero Arts products are sold by fine retailers all over the world. To find one in your area, visit our Store Locator section and enter your state or zip code. You can also purchase products in the Hero Arts Online Store -- orders are fulfilled by local retailers!

Q. Is Hero Arts An Angel Company?
A. Yes. We encourage stampers to use our stamps for all of their creative endeavors. See our Angel Policy that outlines use of our products for commercial purposes.

Q. How Can I Become A Retail Partner?
A. If you own a store or are planning to open one, please visit our website just for retailers at http://www.heroarts.com/retailers. Hero Arts sells through premium licensed retailers around the world.

Q. I have tried and tried but can't find a certain stamp!
A. This is a problem. The best we can do to help you is to refer you to one of the hundreds of helpful stores in our Store Locator section that will work with you to locate or special order anything we carry. If it is discontinued, the only thing we can offer as advice is try stamping groups, stamp collectors, or check with our wonderful Flickr community.